5-day window. Our policy lasts 5 days from the date of purchase. If 5 days have gone by since your purchase, unfortunately we can't offer you a refund. We only refund for broken transactions, and a receipt or proof of purchase is required to complete your return.
Refunds (if applicable)
Once we verify the transaction on our end after you raise a dispute, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or Missing Refunds
If you haven't received a refund yet:
- First, check your bank account again.
- Then contact your credit card company — it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund, please contact us at dtpcmalappuram@gmail.com.
Cancellation Policy
For cancellations, please contact us via the Contact Us link. Requests received later than 10 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.